Time to complain pt 1

Yeah so I still couldn't get skectchup or comic book to download to my computer maybe because Im not that good with mmy Mac but how hard can it be. I hope I still get a good grade in this class because at this point its not my fault I spoke to Professor Baldwin and let him know I had problems and I honestly dont know what to do at this point. I do not make excuses but cmon give me a break.